Service Types and Session Fees
New Client Consultation
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Format: Phone call or video call
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Duration: 15 minutes
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Fee: $0 (free)
Individual Adult Counselling
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Service types: Traditional talk-based therapy, art therapy, and animal-included/nature-based therapy
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Formats: Traditional talk-based counselling is only offered via phone call or video call whereas art therapy and animal-included/nature-based therapy are only offered in-person
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Duration: 50-55 minutes
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Fee: $150 for all service types
Individual Child or Teen Counselling
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Service types: Traditional talk-based therapy, art therapy, and animal-included/nature-based therapy
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Formats: Traditional talk-based counselling is only offered via phone call or video call whereas art therapy and animal-included/nature-based therapy are only offered in-person
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Duration: 50-55 minutes
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Fee: $150 for all service types
Joint Family Counselling (maximum of 1 child and 1 parent)
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Service types: art therapy and animal-included/nature-based therapy
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Formats: Only offered in-person
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Duration: 50-55 minutes
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Fee: $180 for either service type
Clinic Policies
Payment Policy
Payment is due either right before or immediately after a scheduled appointment. Accepted payment methods include interac e-transfer to info@pawsandpalettescounselling.ca or credit card through Jane Ap.
If payment is not received by interac e-transfer after 24 hours of a counselling service being rendered, the credit card on the client's file will automatically be charged through Jane Ap. Unfortunately, I am unable to allow for unpaid sessions to accumulate.
Please note: Clinical counsellor fees are not covered by the Medical Services Plan (MSP) for British Columbia (BC), but may be completely or partially covered by a client's extended health benefits plan or possibly deductible as a medical expense on income taxes. It is the client's full responsibility to determine their own level of coverage. I do not provide direct billing to insurance companies, but I do provide invoices that clients can submit to their insurance for reimbursement if approved.
Cancellation Policy
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in my day that could have been filled by another client. As such, 24 hours notice is required for any cancellations or changes to your appointment. 48 hours notice is preferred and much appreciated. Clients who provide less than 24 hours notice, or miss their appointment, will be charged the full session fee to the credit card on file.
